FAQ

ORDERS

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover, etc) and PayPal.

How do I use a discount code?

Discount codes are entered at the checkout page.

 

SHIPPING

Do you ship to my country?

We ship worldwide!

How much does shipping cost?

Shipping cost starts from 1.30 euro (1.50 dollars) but depends on how many items are added to cart and their weight. Have in mind that shipping is free for orders over 18 euro.

Will I receive a tracking number once my order has been shipped?

Please contact me if you would like one before placing your order.

How long will it take to receive my order?

Europe: 1-2 weeks

International: 2-4 weeks

 

RETURNS AND EXCHANGES

Do you accept returns?

Please contact me at darbira@hotmail.com or by using the contact form within 5 business days of receiving your order in case you would like to return it. Shipping costs are non-refundable and return shipping costs are the buyer's responsibility. We do not accept returns for earrings or for discounted products.

When will I receive my refund?

As soon as I receive your return.